Policy
Terms & Conditions
Nature of service
We provide assistance with online applications. We do not guarantee approval; decisions rest with the respective authority.
Customer responsibility
Customers must provide genuine, accurate documents and information. Applications with false information will be declined.
Charges
Displayed fees are estimates set by the centre. Government fees, where applicable, are charged as per the department's rules and confirmed at the centre.
Delays
Processing times are indicative. Delays due to department servers or procedures are outside our control.